Effective Date: May 2, 2025
Introduction
Lee Crane Hire (LCH) values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our services, including crane hire, heavy haulage, and e-commerce purchases.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details, billing information, and other identifiers.
- Transaction Data: Details of bookings, purchases, and payments.
- Technical Data: IP addresses, browser type, and website usage analytics.
How We Use Your Information
We use collected data for:
- Processing bookings and payments.
- Providing customer support and service updates.
- Improving our website and services.
- Marketing and promotional communications (with consent).
Data Security & Protection
LCH implements industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Third-Party Sharing
We do not sell or rent personal information. However, we may share data with:
- Payment processors for secure transactions.
- Logistics providers for order fulfillment.
- Legal authorities when required by law.
Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details on how your data is used.
Policy Updates
LCH reserves the right to modify this policy. Any updates will be posted on our website.
Contact Information
For privacy-related inquiries, please contact us at:
📍 Address: 57 Jambin Dakenba Rd, Biloela, Queensland 4715
📞 Phone: (07) 4992 2866
🌐 Website: Lee Crane Hire